How we work
As specialists in dust extraction and fume extraction within the workplace Western Air Ducts offer all its customers, both domestic and international, an exceptional, tailor made service which starts with a free initial consultation or site visit.
This site visit gives both parties the opportunity to meet each other and gives Western Air Ducts the chance to fully understand the needs of the client as well as seeing first hand the facility where the installation could go.
Following the initial site visit, our design engineers will construct a fully costed plan which is sent to the client and, once approved, we will arrange another site visit which will be made by the assigned project manager.
Prior to the project taking place we will issue all H&S related paperwork, and ensure the client fully understands what takes place and then guide them through the Design, Manufacturing and Installation stages as a full system service.
On completion of the project we send a commissioning engineer to set up the new system and provide training. We then offer to maintain each extraction system according to current guidelines ensuring customer satisfaction and confidence in Western Air Ducts.
This rigorous process results in Western Air Ducts delivering exceptionally high quality extraction systems which are fully installed to exceed all legal requirements.